Erin Condren - Sold me an outdated planner
I spent $65 on a teacher’s lesson planner. I was able to choose if I wanted it to begin in January or August.
I ordered this in March 2018 so when I chose for it to start in August that would mean August 2018. I receive the planner and begin looking at it and working on how I want to set it up for the next school year and I notice on the monthly planner (the only section with calendars) that it has this that month printed for years 2017 and 2018. So for 7 of the 12 months I’ll be using the planner, it won’t even contain a calendar for that year! This was not disclosed.
Nowhere did it state 2017-****. I have contacted them multiple times for a refund and they refuse. They told me if I had watched a video about the planner, I would have seen that the calendar would be outdated. Are you kidding me????
I’m required to watch a video to see this? And it’s the exact same video as is shown if you choose the option to begin in January. I just assumed it was a generic video. Why would I ever expect them to sell me a planner with a calendar that is for previous years?
Their solution for this? They sent me colored date numbers so I can add a sticker to each day of every month so that it will display an accurate calendar. They called it a “free gift.” You’ve got to be kidding me. And I paid full price for this outdated thing too.
Oh and they were so kind as to offer me $10 off of my next purchase. Now I know they’ve likely been smoking something because this scam of a company won’t get another dime from me.
Reason of review: Return, Exchange or Cancellation Policy.
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I am in the same boat. There is nothing on their website that states the teacher planner is 2017-****.
nd since it is "personalized", no way to return it. Not acceptable!
Yes and why would anyone ever assume that a totally customized planner would contain outdated calendars? When you select your planner and are in the process of ordering it, there are 8 photos that show 16 different pages from the interior of the planner and not a single one shows the calendars. I filed a complaint with the BBB today too.