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Contact Erin Condren Customer Service

Erin Condren Phone Numbers and Emails

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Legal:

  • (512) 874-6100
    DMCA Inquiries

Erin Condren Emails:

Events/ Guest Relations
General Info
Media
Press Inquiries
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How to Contact Erin Condren Customer Service?

Most Popular Number:

(512) 874-6100
DMCA Inquiries
Total calls: 577 Issues resolved: 5 Last call: Feb 6, 2025
author avatar
PissedConsumer Reporter

There is no available Erin Condren's phone number for customer service on the corporate website. However, you can request a call and one of the support representatives will get in touch with you. To request a call, please go to Erin Condren's website and click the “Contact Us” button at the bottom of the page. Then, choose the “Schedule a Call” option. Phone support line is available Monday through Friday from 8 am to 5 pm CST.
If you need to connect with the legal department by phone, call 512-874-6100.

Erin Condren email address for general information about the company is info@erincondren.com. You can forward all your inquiries about the company, its products and services to this email. To get in touch with the events/ guest relations department, drop an email at events@erincondren.com.
If you are a member of the media, send your press inquiries to blogger.relations@erincondren.com.
As an alternative, you can chat with customer support or reach out to them on Facebook, Instagram, Twitter, or YouTube.

Erin Condren website allows customers to contact the support team via live chat. To start the chat, please go to the “Contact Us” page and select the “Live Chat” option. Erin Condren live chat is available Monday through Friday from 8 am to 5 pm CST. If the chat is offline, you can leave a message for the customer service team or send an email.

The company is headquartered in Austin. Erin Condren address is 201 W Howard Ln, Austin, TX 78753
Austin, Texas 78753, United States. Use this address to reach out to the company via regular mail.
Besides the stores in Austin, the company also has locations in Irvine, California.

Erin Condren Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Erin Condren Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Erin Condren is 5128746100.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 1 minute.

  • Be prepared for the call as Erin Condren may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Erin Condren Website:

Erin Condren Help Center:

Corporate Office Address:

Erin Condren
201 W Howard Ln, Austin, TX 78753
Austin, Texas 78753
United States

Other Info (opening hours):

Business Hours:

M - F, 9am - 5pm PST

Store Hours:

Monday -Saturday 10am-9pm

Sunday 12pm-6pm

More contact details

Erin Condren Customer Service Reviews

1.3 / 5
Bad
Christsl W
Status of my order I placed on January 10th
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Never answered. Its very hard getting a hold of someone even at the stores. When you email I never received a response.

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Derrek Xke
After 10 days I have not received any update on the order and have not responded to my call and 3 emails
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

After 10 days I have not received any update on the order and they have not responded to my call and 3 emails. Im very disappointed. I am not ordering anything else from Erin Condren.

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How Good is Erin Condren's Customer Service?

Conni Dcn
Conni Dcn
Feels Disappointed | Aug 11, 2024

No one answered and my package is still missing an item that was supposed to be included. I ended up having to purchase it separately

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Anica Mcn
Anica Mcn
Feels Neutral | Dec 12, 2023

They replied to my request asap and my package was delivered today, December 12. Very pleased!!! My notebook is wrapped and under the tree.

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Azaliah Rke
Azaliah Rke
Feels Satisfied | Nov 14, 2023

Wonderful person called me after I requested a call., I dialed the pissed off line by mistake.

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Lauren S Uxm
Lauren S Uxm
Feels Disappointed | Nov 10, 2022

Very disappointing. Stop texting me.when i call i get.no where.

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Summary of Erin Condren Customer Service Calls

632 TOTAL
CALLS
01:37 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Erin Condren?

Shipping and Delivery Question:

  • “Shipping”
  • “I have not received my order from Jan. 2. I would like to cancel the order and receive a credit to my debit card.”
  • “Shipping delay”

Request for Information Question:

  • “Checking on my order”
  • “Status on my order”
  • “Need help ordering”

Product/ Service Question:

  • “Problem with the calendar I ordered 12/5”
  • “Error in my order”
  • “Problem with order”

Return/ Replace Question:

  • “Order incorrect”
  • “Exchange”
  • “Change something on my order”

Payments and Charges Question:

  • “Store not honoring discounts”
  • “Didn’t receive discount code”
  • “Transaction issue”

Activation/ Cancellation Question:

  • “I want to cancel order”
  • “Cancel order”
  • “I am trying to cancel an order 5013334”

Staff Question:

  • “Customer service”
  • “Speak to customer service”
  • “Horrible customer service.”

Cards Question:

  • “Trying to use gift card when placing an order”
  • “Gift card”
  • “Forgot to apply gift card”

Account Question:

  • “Address update on sticker subscription that was sent on 12-15.”
  • “Unable to Change Password”
  • “Need to verify the pictures on the collage”

Website/ Application Question:

  • “Complete website order”
  • “Website keeps glitching”
  • “Web site is down”

Refund Question:

  • “Refund”

Other Question:

  • “Order is wrong”
  • “Ordered item”
  • “Ripped calendar”

Compare Erin Condren Customer Service To

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